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469-601-3340 Scout@groutbyscout.com
 

About Us

Tile and grout restoration

5+ Years of
Expertise

Grout by Scout’s Story

While getting my college degree at Boise State University, I was fortunate enough to get hired by a top tile and grout restoration company. I enjoyed tile and grout restoration so much I ended up mastering the Trade.

When I graduated from Boise, I decided to combine my passion for business and entrepreneurship with the trade I mastered and created Grout by Scout to serve my hometown, Dallas and surrounding areas.

I love meeting new people and am obsessed with providing exceptioinal customer service. The below Founding Principles will give you an understanding of what’s important to me, Grout by Scout and our valued customers.

Our Founding Principles

Founding Principles:

We are obsessed with providing exceptional customer service and that’s what guides us on every project for every homeowner. These are Grout by Scout’s Founding Principles.

Excellent communication is everything.

That starts with the initial phone call, extends through to the in-home estimate and is critical during the completion of your project.

Your time is valuable.

We believe you should get a call back promptly and an in-home estimate quickly. We don’t think that we should make it hard for you to do business with us. That philosophy starts at the very beginning of our relationship.

We keep our word.

We do what we say we’re going to do, when we say we’re going to do it. That starts with making sure we show up when you expect us to. We know your time is valuable and you need your project done when you expect it to be done.

The price is the price.

We don’t price your project low and then increase it while we’re on your job. If we underestimate something, we eat the cost, not you.

We give you an honest assesement on your project.

We are committed to astonishing you with the transformative effects of tile and grout restoration in your home. If we can’t help you, we’ll be upfront about it. We won’t sell you services we don’t think you need and if we identify essential services to protect your home and prevent water damage, we’ll tell you that too. Our ultimate goal is to ensure your complete satisfaction with the end result.

Ready to Schedule your
Free Consultation?

Call 469-601-3340

What Our Clients Say

Psychic M.

“Scout did a fantastic job cleaning the grout & tile of our 1950’s vintage blue tile bathroom. We are very pleased with the results. Scout is courteous, reliable and hard working. Highly recommend his services.”

Kathy L.

“Scout cleaned the grout in my main bathroom that had become stained with mildew over time. It looks brand new now. Scout was very professional, responsive and courteous. He is good at what he does! Highly recommend.”

Mary M.

Scout is an admirable young man running his own business. He is very professional in the manner in which he handles the formalities with his clients and he did a beautiful job on restoring my shower. Further, he was very informative about the process he uses and how to maintain the shower in the future. I highly recommend Scout and will use him in the future as needed.

Rhonda W.

“Scout is a great young man. He’s knowledgeable, professional and timely. He gave us an estimate for 2 1/2 baths, breakfast nook and kitchen floor. The showers look amazing as does the grout cleaning. I can honestly say, 5 stars is not enough. If you want your job done by someone who really cares about the quality of his work, Scout is the man to call.”

Brian G.

“A previous grout person gave me an estimate and I never heard from him again. Scout came by, gave me an estimate, we choose a day and time and he was here promptly. His work is fantastic. My shower, bathroom tile and kitchen area tile look wonderful. I could not ask for anything more. His prices are very fair and he’s a great guy. I would recommend him (as I already have) without hesitation.”

Kenneth B.

“Scout was wonderful to work with. He was an excellent communicator. He called us back immediately whenever we had a question. He gave us a prompt estimate. He scheduled the work and got it done on schedule. His work quality was outstanding.”

Andrew R.

Great service. Our shower looks new!
Great communication. All timelines were communicated and met.
Top-notch professionalism. Scout was a pleasure to work with.

Brett W.

“I saw Scout’s company over Facebook and requested a free estimate. Once I met Scout I found he was very professional and knowledgeable of the skills required for the tile business. He provided me an estimate for several needed repairs that included grout cleaning, grout replacement, grout repair, and replacement of broken tiles. He color matched the grout and and replaced the broken tiles. I am very pleased with the finished product Scout provided! I would use Scout again and recommend him to my family, friends, or anyone looking to tile/grout cleaning and repairs.”

Mark T.

“I had a great experience with Scout! He refreshed my neglected bathroom shower and floor tile. The caulk, tile and grout looked new when he was done!”

Claudia C.

“Scout was referred to me by another of his customers. They are right, he does good work and is very polite. Recommended.”